Hardware Problems 161
E-EQ-MX3RG-J-ARC MX3 Reference Guide
Hardware Problems
This section lists possible solutions to some common problems with hardware.
Power Source
The MX3 receives power from an internal battery pack. The MX3’s battery can be recharged
while it is in a charging station (battery only) or docking stations (MX3 with battery).
Problem Solution
The computer won’t start. Make sure the main battery is installed and fully charged.
Power key will not turn the unit
off
Force a Power Off by holding the Power key down for 15
seconds. Locate and correct the problem before powering
the unit back on – e.g. IRQ conflict, very low battery
power, radio conflict, unexpected software application
result, etc.
If you cannot find the source of the problem, consult LXE Technical Support.
Keypad
The following table provides solutions to common keypad problems:
Problem Solution
Get an unexpected character or
function when pressing some keys.
Make sure the correct keyboard and radio drivers are
loaded.
The keyboard locked and you
cannot use <Ctrl> + <Alt> + <Del>
to reboot.
The Ctl+Alt+Del function may be disabled in BIOS
Setup. Use the Power key to reboot the MX3.
