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E20 appears. End indicator
flashes 2x.
(Problems with water out-
flow)
Kink in drain hose. Straighten the hose.
Maximum pumping height of 1m ex-
ceeded.
Please contact the Customer Care De-
partment.
Drain pump is blocked.
Switch off the appliance. Disconnect
the power plug.
Clean the drain pump. Remove foreign
bodies from the pump housing.
For siphon connections: The siphon is
blocked.
Clean the siphon.
Conditioner not rinsed in,
compartment for additives is
filled with water.
Conditioner insert in the compartment
for additives is not correctly attached
or is blocked.
Clean the detergent drawer, insert the
conditioner insert firmly.
The door cannot be opened
when the washing machine
is switched on.
Door locked. Wait until the door indicator goes out.
There has been a power cut. (All indi-
cators are off.)
Door remains locked for between 4
and 10 minutes.
The programme will continue when the
power cut is over.
To re mov e w ash ing :
If water can be seen in the appliance,
before opening the door, first drain off
the water. (See section “Carrying out
an emergency drain”.)
Washing is heavily creased.
Possibly too much washing was load-
ed.
Observe maximum loads.
Problem Possible cause Remedy