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What to do if...
Remedying small faults
yourself
If during use of the appliance one of the following er-
ror codes is shown in the multi-display:
– E10 (Problems with the water inflow),
– E20 (Problems with the water outflow),
– E40 (door open),
please consult the following table.
After the error has been remedied, press the START/
PAUSE button.
In the event of other errors (E and a number or letter):
Switch the appliance off and then on again. Set the
programme again. Press the START/PAUSE button.
If the error appears again, please contact your local
Service Force Centre, stating the error code.
Problem Possible cause Remedy
Washing machine is not
working.
Mains plug not plugged in or fuse not
working.
Connect the plug to a mains socket.
Check fuse.
Door not closed properly.
Close door - there should be an audi-
ble click.
The Start/Pause button was not
pressed for long enough.
Press the Start/Pause button for long-
er.
The door cannot be closed. Child safety device engaged. Release the child safety device.
When a button is pressed,
Err appears in the multi-dis-
play.
The selected function cannot be com-
bined with the programme set.
Select another function.
E40 appears. End indicator
flashes 4x.
The door is not closed properly.
Close the door properly. Restart the
programme.
E10 appears.
End indicator flashes 1x.
(Problems with water inflow)
Tap turned off. Turn on the tap.
The filter in the threaded inlet hose fit-
ting is blocked.
Turn off the tap. Unscrew the hose,
take out the filter and clean it.
Water tap is furred with lime scale or is
faulty.
Check the tap and have it repaired, if
necessary.
The washing machine vi-
brates when operating or is
not stable.
The transit bar has not been removed. Remove the transit bar.
The screw feet are not correctly adjust-
ed.
Adjust the feet as described in the in-
stallation and connection instructions.
There is very little washing in the drum
(e.g., just one bathrobe).
Operation is not affected by this.
Water is running out from
under the washing machine.
Screw connection on the inlet hose is
leaking.
Screw the inlet hose on tightly.
Drain hose is leaking. Replace drain hose.
Drain pump cover is not closed prop-
erly.
Close the cover properly.
Washing was caught in the door.
Load washing carefully for the next
wash.
Emergency drain hose is leaking.
Close off emergency drain hose prop-
erly.
Washing water is foaming
excessively. At the end of
the washing cycle, the spin
stops.
Probably too much detergent has been
used.
Follow the manufacturer's instructions
exactly when measuring out detergent.