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Guarantee Conditions
Standard guarantee conditions
We, Zanussi-Electrolux, undertake that if within
12 months of the date of the purchase this
ZANUSSI-ELECTROLUX appliance or any part
thereof is proved to be defective by reason only
of faulty workmanship or materials, we will, at our
option, repair or replace the same FREE OF ANY
CHARGE for labour, materials or carriage on con-
dition that:
The appliance has been correctly installed
and used only on the electricity supply stated
on the rating plate
The appliance has been used for normal
domestic purposes only, and in accordance
with the manufacturer's instructions
The appliance has not been serviced,
maintained repaired, taken apart or tampered
with by any person not authorised by us
All service work under this guarantee must be
undertaken by a Service Force Centre.
Any appliance or defective part replaced shall
come the Company's property.
This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30 am and
5.30 pm Monday to Friday. Visits may be available
outside these hours in which case a premium will
be charged.
Exclusions
This guarantee does not cover:
Damage or calls resulting from transportation,
improper use or neglect, the replacement of
any light bulbs or removable parts of glass or
plastic.
Costs incurred for calls to put right an
appliance which is improperly installed or
calls to appliances outside the United
Kingdom.
Appliances found to be in use within a com-
mercial environment, plus those which are
subject to rental agreements.
Products of Zanussi-Electrolux manufacture
which are not marketed by Zanussi-Electrolux.
European Guarantee
If you should move to another country within
Europe then your guarantee moves with you to
your new home subject to the following qualifica-
tions:
The guarantee starts from the date you first
purchased your product
The guarantee is for the same period and to
the same extent for labour and parts as exists
in the new country of use for this brand or
range of products
This guarantee relates to you and cannot be
transferred to another user
Your new home is within the European
Community (EC) or European Free Trade
Area
The product is installed and used in
accordance with our instructions and is only
used domestically, i.e. a normal household
The product is installed taking into account
regulations in your new country
Before you move please contact your nearest
Customer Care centre, listed below, to give them
details of your new home. They will then ensure
that the local Service Organisation is aware of
your move and able to look after you and your
appliances.
France Senlis +33 (0) 344 62 29 29
Germany Nurenberg +49 (0) 800 234 7378
Italy Pordenone +39 (0) 0434 39 4700
Sweden Stockholm +46 (0) 8 672 53 90
UK Slough +44 (0) 1753 219897
Ireland Dublin +353 (0) 1 4090751