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APPENDIX 75
Passwords and IDs.............................................................................................. 76
Backing Up the Management Software................................................................ 77
Reinstall Procedures............................................................................................ 78
Audit Discrepencies ............................................................................................. 79
Possible Exceptions............................................................................................. 80
Report Types ....................................................................................................... 81
Exporting Reports ................................................................................................ 84
TROUBLESHOOTING INFORMATION 87
GLOSSARY 89
INDEX 93
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SOFTWARE QUICK REFERENCE SHEET 95
SUPPORT AND CONTACT INFORMATION 98