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Problem Possible cause Remedy
Liquid detergent
does not give the
required result.
Liquid detergents do not
contain bleaching
agents. They do not
remove fruit, coffee and
tea stains.
–
Use a general purpose
washing machine powder
containing a bleaching
agent.
–
Pour stain removers into
compartment j of the
dispenser drawer and liquid
detergent into a dispenser
ball.
–
Never put stain removers
and liquid detergent
together in the dispenser
drawer.
Grey, greasy
particles cling to
washed laundry.
Insufficient amounts of
detergent were used to
break down the particles
of grease in heavily
soiled laundry.
– Add more detergent.
– Before washing the next
load run a COTTONS 95°C
programme with powder
detergent but without a
load. (See also "Extra
cleaning" in Cleaning and
Care).
There are white
residues which
look like powder
detergent on dark
coloured laundry.
The detergent contained
compounds (zeolites) to
aid water softening which
are not soluble in water.
These have ended up on
the laundry.
– Try and brush off the
residues with a soft brush
once the laundry is dry.
–
Use a liquid detergent to
wash dark coloured textiles.
Liquid detergents usually
contain no zeolites.
Problem solving guide
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