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General problems or an unsatisfactory wash result
Problem Possible cause Remedy
The machine
shakes during the
spin cycle.
The four feet are not
resting evenly on the
floor.
Level the machine. See
advice on installation.
The laundry has not
been spun
satisfactorily.
The spin speed selected
was too low.
Select a higher spin speed
next time.
The pump makes
strange noises.
These do not indicate a fault. They occur at the end of a
pump sequence as a normal part of the operation.
Large residues of
detergent remain in
the dispenser
drawer.
The water supply
pressure is too low.
– Clean the filter in the water
inlet system.
– It may be useful to press
the
Water plus
button.
Washing powder used
with water softener tends
to become sticky.
Pour washing powder into the
dispenser before adding any
water softener.
Fabric conditioner
is not completely
dispensed or too
much water remains
in the §
compartment.
The siphon is either
incorrectly positioned or
clogged.
Clean the siphon, see
"Cleaning and care - Cleaning
the detergent drawer".
Problem solving guide
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