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Problem solving guide
The machine shakes during
the spin cycle
If this is a new installation, check to see
that the transport struts have been
removed from the back of the washer. If
this occurs on an existing washer, the
most likely cause is that the machine’s
four feet are not resting securely on the
floor. Level the machine as shown on
page 37.
Weak floorboards not only lead to ex-
cessive noise but also to shaking dur-
ing the spin cycle (see page 35 for ad-
vice).
The laundry is too wet or the
machine does not spin at all
The selected spin speed was too low.
The machine was not able to distrib-
ute the laundry load evenly. To pro-
tect the machine, the laundry was
spun at a reduced speed or not at all.
Large items which tangle or roll up in
the drum (e.g. bath mats) can cause
an imbalance during the spin cycle.
For safety reasons, the machine
does not spin if this is the case. At-
tempts to build up spin speed are re-
peated, however, until the time allo-
cated to spinning has expired.
It is therefore important to wash
mixed loads consisting of large and
small items.
The lint trap may be clogged. Clean
the filter and the pump as described
on pages 26-27.
Opening the drum door in the
event of a power failure
Turn off the washing machine.
Open the drain pump access panel
and drain off any water as described
on page 26.
Pull down the ring in the upper right
corner of the access area, and the
door will open.
Always make sure the drum is sta-
tionary before reaching in to remove
laundry. Reaching into a moving
drum is extremely dangerous.
Problem solving guide
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