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Problem solving guide
Excessive build-up of foam
To avoid this problem from the outset,
take note of the following points:
Use only low-sudsing powder deter-
gents. If foaming still occurs, cut
back to approximately 2/3 of the
manufacturer’s recommended quan-
tity.
For lightly soiled articles or a small
load, reduce the amount of deter-
gent accordingly.
Pre-soaked items should be rinsed
thoroughly before washing.
It may be necessary to run a short
wash cycle without detergent or
clothes in order to flush excess foam
out of the machine. The machine
should run normally after this proce-
dure.
Lime deposits are visible on
the surface of the drum
Use a descaling agent to remove the
deposits. Consult the manufacturer’s
instructions before use to ensure that
the product is suitable for use in
washing machines.
Pilling is evident on the fabrics
Normal, everyday wear of certain fab-
rics causes pilling to occur. The Gentle
action option should be selected when
washing these fabrics, or use a pro-
gramme with a higher water level and
reduced agitation to decrease the risk
of further pilling (e.g. Fine/Delicates or
Woollens).
Grey, greasy particles cling to
washed laundry
The wash load was heavily soiled with
greasy substances such as ointments
or lotions, and the amount of detergent
was insufficient to break down the par-
ticles of grease.
In the future, when washing loads of
this nature, add more detergent to
the main wash compartment or use
the pre-wash cycle with detergent.
Before washing the next load, run a
Cottons 60°C programme with deter-
gent, but without a load, to clean the
machine.
Problem solving guide
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