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Problem solving guide
54
Problem Cause and remedy
There are humming
noises
This is not a fault.
The compressor (heat pump) is operating or you have
selected the Steam smoothing programme.
No action is required. These noises are quite nor‐
mal and can be heard when the compressor or the
condensed water pump is operating.
A programme does not
start
No obvious cause.
Connect the tumble dryer to the mains
Turn on the tumble dryer
Close the door
Check whether the mains fuse has tripped
Has there been a power cut? When power is restored
any previously running programme will restart auto‐
matically.
The display is dark and
the Start/Stop button is
flashing slowly
The dryer is in standby mode. This is quite normal
and does not indicate a fault.
The drum will turn at intervals in the anti-crease
phase.
See "Settings menu, Dark display".
The dryer is switched
off at the end of the
programme
The dryer switched off automatically. This is quite
normal and does not indicate a fault.
See "Settings menu, Appliance switch-off".
The interior drum light‐
ing does not come on
The drum lighting will switch off automatically ...
... when the door is closed.
... after a few minutes when the door is open (to save
energy).
If the dryer is switched on, the drum lighting will
come on when the door is opened.
Insufficient spray to re‐
moisten the laundry
The filter in the condensed water container is
blocked.
Clean the filter in the condensed water container
(optional accessory): see end of this section.
The spray jet in the door opening is heavily calcified.
Replace the spray jet (optional accessory): see
end of this section.
Only use condensed water. Do not use tap water.