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What to do if . . . Cause . . . Remedy . . .
. . . drying process goes on
too long.
Ventilation to and from the dryer
is insufficient (eg in a small
room). This could cause the
room temperature to rise sharply.
Open a door or window while
the machine is in operation for
increased air flow.
The vent below the door is
blocked.
Remove any objects that are
blocking the vent below the
door.
The dryer cannot blow air out
correctly.
– Clean the fluff filters in the
door and the door opening.
– Clean the condenser unit.
The laundry was not sufficiently
spun.
Spin the laundry in the washing
machine at the highest possible
spin speed.
. . . water droplets appear at
the upper edge of the drum
aperture.
A double filter system with dual
insulation prevents fluff from
being deposited in the
condenser unit. This insulation
can lead to a build-up of
condensation.
Laundry being removed from
the machine may come into
contact with these water
droplets, but they will dry off in
a matter of minutes.
. . . water leaks from the ma-
chine after the condenser unit
has been cleaned.
The condenser unit has not
been correctly locked into place.
Ensure that the condenser unit
and cover are firmly in position
and lock into place again.
. . . the ring around the pro-
gramme selector switch is not
lit up.
This is not a fault. See the section on “Guide to
the appliance”.
. . . the interior drum lighting
does not come on.
It only lights up when the
machine is switched on. The
bulb may be defective.
Change the bulb. See
instructions at the end of this
section.
. . . you need to open the door
during a power cut.
See instructions at the end of
this section.
Problem solving guide
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