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Problem Possible cause/Solution
The machine does not dry
or does not dry properly:
The drying time or the dryness degree has not been set.
• Set the drying time or the dryness degree.
The water tap is not turned on (E10).
• Open the water tap.
The drain filter is clogged. (E20)
• Clean the drain filter.
The machine is overloaded.
• Reduce the laundry load.
The selected drying time was not suitable for the laundry.
• Select the suitable drying time for the laundry.
The display shows the
alarm code EFO:
Anti-flooding system has been activated.
• Disconnect the appliance, close the water tap and contact the
Service Force Centre.
Repairs - After Sales Service
Repairs - After Sales
Service
Your appliance comes with a three year
warranty.
If it is not working correctly; consult the fault
finding guides within this instruction book
("What to do if ..."). If a fault occurs which
you can not resolve through following the
advice and information contained within this
instruction manual, the next step is to
contact our extended warranty
administrators on:
0844 871 7771
They will give you details for your local
Service engineer. Before calling out an
engineer, please ensure you have read the
details under the heading “What to do if...”.
When you contact the local service engineer
you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model number, product number
and serial number of the appliance
(found on the rating plate - see picture)
Mod. ... ... ...
Prod. No. ... ... ...
Ser. No. ... ... ...
Mod
. ..
. ...
...
Prod. N
o.
... ... ..
Ser. No. ... ... ...
So that you always have these numbers at
hand, we recommend you to make a note of
them here:
• Mod.......................................
• P.N.C.....................................
• S.N.........................................
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