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39 / EN
Washing Machine / User’s Manual
Problem Reason Solution
Machine does not switch
to spinning step. (*)
There might be unbalanced load in the
machine.
Automatic unbalanced load detection
system might be activated due to the
unbalanced distribution of the laundry in
the drum.
The machine will not spin if water is not
drained completely.
Check the filter and the draining hose.
Excessive foam might have occurred and
automatic foam absorption system might have
been activated due to too much detergent
usage.
Use recommended amount of detergent.
Washing performance is
poor: Laundry turns gray.
(**)
Insufficient amount of detergent has been
used over a long period of time.
Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
Washing was made at low temperatures for
a long time.
Select the proper temperature for the
laundry to be washed.
Insufficient amount of detergent is used with
hard water.
Using insufficient amount of detergent
with hard water causes the soil to stick on
the cloth and this turns the cloth into gray
in time. It is difficult to eliminate graying
once it happens. Use the recommended
amount of detergent appropriate for water
hardness and the laundry.
Too much detergent is used. Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
Washing performance is
poor: Stains persist or the
laundry is not whitened.
(**)
Insufficient amount of detergent is used. Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
Excessive laundry was loaded in. Do not load the machine in excess.
Load with amounts recommended in the
"Programme and consumption table".
Wrong programme and temperature were
selected.
Select the proper programme and
temperature for the laundry to be washed.
Wrong type of detergent is used. Use original detergent appropriate for the
machine.
Too much detergent is used. Put the detergent in the correct
compartment. Do not mix the bleaching
agent and the detergent with each other.
Washing performance is
poor: Oily stains appeared
on the laundry. (**)
Regular drum cleaning is not applied. Clean the drum regularly. For this, please
see 4.7.2.
Washing performance
is poor: Clothes smell
unpleasantly. (**)
Odours and bacteria layers are formed on
the drum as a result of continuous washing
at lower temperatures and/or in short
programmes.
Leave the detergent drawer as well as
the loading door of the machine ajar after
each washing. Thus, a humid environment
favorable for bacteria cannot occur in the
machine.
Colour of the clothes
faded. (**)
Excessive laundry was loaded in. Do not load the machine in excess.
Detergent in use is damp. Keep detergents closed in an environment
free of humidity and do not expose them
to excessive temperatures.
A higher temperature is selected. Select the proper programme and
temperature according to the type and
soiling degree of the laundry.