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Troubleshooting
Try these troubleshooting tips before making a service
call – You may save time and money!
Dryer Symptom Possible Cause/Solution
Dryer won’t start
Nonmetered models - Turn timer knob further into cycle.
Metered models - Insert coin(s) or card.
Metered models - Activate timer. Push coin slide all the way in.
For dryers equipped with a power cord, make sure the power cord is plugged all
the way into the electrical outlet.
Make sure loading door is closed.
Press PUSH-TO-START button or START pad.
Make sure the laundry room fuse(s) isn’t blown or loose, or circuit breakers
aren’t open. The dryer itself does not have an electrical fuse. An electric dryer
has an electrical circuit with two fuses.
Check if motor overload protector has cycled. Wait 10 minutes and try again.
Dryer won’t heat
Nonmetered models - Turn timer knob further into cycle.
Metered models - Activate timer. Push coin slide all the way in.
Make sure the laundry room fuse(s) isn’t blown or loose, or circuit breakers
aren’t open. The dryer itself does not have an electrical fuse. An electric dryer
has an electrical circuit with two fuses.
Make sure controls are in a HEAT setting.
Gas dryer only – Make sure equipment and main gas line valve is turned on.
Check exhaust duct to outside to see if it is kinked, blocked or needs cleaning.
Check weather hood to make sure flapper moves freely, has not been pushed in
or has not been blocked.
Dryer doesn’t dry clothes
satisfactorily
Check exhaust duct to outside to see if it is kinked, blocked or needs cleaning.
Check weather hood to make sure flapper moves freely, has not been pushed in
or has not been blocked.
Clean the lint filter.
Make sure the load isn’t too small. Small loads may not tumble properly or dry
evenly.
Check load being dried. Heavy items dried with lightweight items will not dry as
quickly as the rest of the load.
Dryer is noisy
Check dryer for foreign objects (nails, coins, bobby pins, metal, plastic toys,
etc.). Remove items from dryer.
Make sure dryer is level. Uneven leveling can cause vibration.
Normal operating sounds include the tick of timer advancing, heat source going
on and off, and humming of air moving through the dryer and exhaust system.
Clothes are too wrinkled
Check heat setting. Overdrying can cause wrinkling.
Check load size. Large loads may not tumble properly and may cause wrinkling.
Clothes have odor
Check room for odors before drying clothes. Any odor (fried foods, paint,
varnish, cleaners, burning wood, etc.) will transfer to clothing as the dryer draws
air from the room. Ventilate room before drying clothes.