Message Cause Solution
"Connect failed:WirelessCard Turn
power off, check card."
The printer cannot detect the
wireless LAN interface
board.
Check that the board is
supported or installed
correctly.
"Cover Open. Please close the
indicated cover."
A cover of the printer is open. Close the cover as indicated
on the control panel.
"Duplex mode is in off position for
(tray name)"
The duplex mode for the
indicated tray is not
available.
You can use one-sided
printing only. Press [Change]
to change the tray's settings,
press [JobReset] to reset the
job, or press [Form Feed] to
force printing.
"Ethernet Board Error" An error on the Ethernet is
detected.
Turn the printer off, and then
turn it on again. If the
problem persists, contact
your sales or service
representative.
"Exceeded max. No. of files." While printing a Sample
Print, Locked Print, Hold Print,
or Stored Print file, the
maximum file capacity was
exceeded.
Delete unneeded files stored
in the printer.
"Exceeded max. No. of pages." While printing a Sample
Print, Locked Print, Hold Print,
or Stored Print file, the
maximum page capacity was
exceeded.
• Delete unneeded files
stored in the printer.
• Reduce the number of
pages to print.
"Exceeded max. print size. Press
[FormFeed] or [JobReset]."
The specified paper size
exceeds the maximum size
supported by this printer.
Press [Form Feed] to force
printing or [JobReset] to
cancel printing.
"Exceeded max. print size. Press
[JobReset]."
The specified paper size
exceeds the maximum size
supported by this printer.
Press [JobReset] to cancel
printing.
"Failed to connect to server for
Remote Diagnostics."
The printer cannot
communicate with Remote
Communication Gate.
Check the connection to the
Remote Server Gate.
When Messages Are Displayed
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