Message Cause Solution
"@Remote Cert. update failed" Updating the @Remote
certificate failed.
Turn the printer off, and then
turn it on again. If the
problem persists, contact
your sales or service
representative.
"Cannot connect=>Comm.Serv.
Check proxy user/password."
The proxy user name or
password is incorrect.
Check the proxy server
settings, and then change the
user name and/or password
if they are incorrect.
"Cannot connect with DHCP server.
(101/201)"
An IP address cannot be
obtained from the DHCP
server.
Contact your network
administrator.
"Cannot connect with NetWare print
server. (107/207)"
No connection with the
NetWare print server is
available.
Contact your network
administrator.
"Cannot connect with NetWare
server.(106/206)"
No connection with the
NetWare print server is
available.
Contact your network
administrator.
"Cannot print." The printer cannot print the
sent data.
Check that the file you want
to print is a supported file
type.
Check the misfeeds and ask
your network administrator
for help.
"Change (Tray name) to the following
settings:"
The size of the paper in the
tray does not match the
paper size specified in the
printer driver.
Select a tray containing
paper that is the same size as
the specified paper size.
"Check network settings.(103/203)" The IP address setting is
incorrect.
Check the IP address, subnet
mask, and gateway address.
"Classification Code Error" A classification code is not
specified for the print job.
Enter a classification code
using the printer properties
and print the document
again.
3. Troubleshooting
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