Problem Causes Solutions
Print ends mid-job. An error might have occurred. Check the printer's display
panel to see if an error has
occurred.
A print instruction was
issued from the computer,
but printing did not start.
User Authentication may have been
set.
For details about User
Authentication, see Security
Guide.
PDF files do not print out/
cannot perform PDF direct
print.
PDF files are password-protected. To print password-protected
PDF files, enter the password
in [PDF Menu].
PDF files do not print out/
cannot perform PDF direct
print.
PDF files cannot be printed if they are
print-disabled in PDF file security
setting.
Change the PDF file security
setting.
PDF direct print produces
strange or malformed
characters.
Fonts were not embedded. Embed fonts in the PDF file you
want to print, and then print.
"Resetting job..." appears
and printing is suspended.
Memory is insufficient. In [System], select [Memory
Usage] to [Font Priority].
Printing did not start even
though the specified print
time has already passed.
[Jobs Not Printed As Machn. Was
Off] was set to [Do not Print] in
[Printer Features], but at the specified
printing time, the main power switch
was turned off or the printer was in
Low Power Mode.
Set [Jobs Not Printed As
Machn. Was Off] to [Prt
When Mach On] in [Printer
Features].
This function is available for SP
4520DN only.
Printing did not start even
though the specified print
time has already passed.
The time set on the printer or
computer is incorrect.
Set the correct time on the
printer or computer.
Printing via wireless LAN is
slow.
The number of jobs exceeds the
capacity of the printer.
Reduce the number of jobs.
3. Troubleshooting
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