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IF YOU NEED ASSISTANCE OR SERVICE
2. If you need assistance* …
Call Whirlpool Consumer Assistance
Center telephone number. Dial toll-free
from anywhere in the U.S.A.:
1-800-253-1301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
3. If you need service* …
Whirlpool has a nationwide network of
authorized Whirlpool
®
service companies.
Whirlpool service technicians are trained to
fulfill the product warranty and provide after-
warranty service, anywhere in the United
States. To locate the authorized Whirlpool
service company in your area, call our
Consumer Assistance Center telephone
number (see Step 2) or look in your telephone
directory Yellow Pages under:
•APPLIANCE-HOUSEHOLD- • WASHING MACHINES &
MAJOR, SERVICE & REPAIR DRYERS, SERVICE & REPAIR
-
See:
Whirlpool Appliances or -
See:
Whirlpool Appliances or
Authorized Whirlpool Service Authorized Whirlpool Service
(
Example:
XYZ Service Co.) (
Example:
XYZ Service Co.)
* When asking for help or service:
Please provide a detailed description of the
problem, your appliance’s complete model
and serial numbers and the purchase date.
(See page 2.) This information will help us
respond properly to your request.
4. If you need FSP
®
replace-
ment parts …
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool
®
appli-
ance. FSP replacement parts will fit right and
work right, because they are made to the same
exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool Consumer Assistance Center
number in Step 2.
5. If you are not satisfied with
how the problem was
solved …
• Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group of
independent consumer experts that voices
consumer views at the highest levels of the
major appliance industry.
• Contact MACAP only when the dealer,
authorized servicer and Whirlpool have failed
to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
• MACAP will in turn inform us of your action.
Gearcase assembly
covered by your
warranty