Samsung WF457ARGSWR Washer User Manual


 
60_ Troubleshooting
Troubleshooting
PROBLEM SOLUTION
Fills with the wrong
temperature water.
Turn both faucets on fully.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct faucets.
Flush water lines.
Check the water heater. It should be set to deliver a minimum 120° F
(49° C) hot water at the tap. Also check the water heater capacity and
recovery rate.
Disconnect the hoses and clean the screens. The hose fi lter screens may
be plugged.
As your washer is fi lling, the water temperature may change as the
automatic temperature control feature checks the incoming water
temperature. This is normal.
While your washer is fi lling, you may notice just hot or just cold water
going through the dispenser when the cold or warm wash temperature is
selected. This is a normal function of the automatic temperature control
feature as your washer determines the temperature of the water.
Door is locked or will not
open.
Press the Start/Pause Button to stop your washer.
Your washer door will remain locked during the heating portion of the
Sanitize Cycle
It may take a few moments for the door lock mechanism to disengage.
Does not drain and/or spin.
Check the fuse or reset the circuit breaker.
Straighten the drain hoses. Eliminate bent hoses. If there is a drain
restriction, contact the customer service center.
Close the door and press the Start/Pause Button. For your safety, your
washer will not tumble or spin unless the door is closed.
Make sure the debris fi lter is not clogged.
Load is too wet at the end
of the cycle.
Use the High or Extra High spin speed.
Use high e ciency detergent to reduce over–sudsing.
The load is too small. Very small loads (one or two items) may become
unbalanced and not spin out completely.
Leaks water.
Make sure the door is fi rmly closed.
Make sure all hose connections are tight.
Make sure the end of the drain hose is correctly inserted and secured to
the drainage system.
• Avoid overloading.
Use high e ciency detergent to prevent over–sudsing.
Has excessive suds.
Use high e ciency detergent to prevent over-sudsing.
Reduce the detergent amount for soft water, small or lightly soiled loads.
Non-HE detergent is NOT recommended.
Has an odor.
Excessive suds collect in nooks and crannies and can cause foul odors.
Run cleansing cycles to sanitize the machine periodically. (Silver Care or
Sanitize Cycle or Pure Cycle)
Clean the door seal (Diaphragm).
Dry the interior of your washer after the total cycle has fi nished.
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