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An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent
does not give the
required result.
Liquid detergents
usually contain no
bleaching agents. They
do not remove fruit,
coffee and tea stains.
–
Use a general purpose
detergent containing a
bleaching agent.
–
Pour stain removers into
compartment j and liquid
detergent into a dispenser
ball (remember to remove
the dispensing ball before
drying!).
–
Never put stain removers
and liquid detergent together
in the dispenser drawer.
Grey, greasy
particles cling to
washed laundry.
Insufficient detergent
has been used to break
down the particles of
grease in heavily soiled
laundry.
– Use more detergent.
– Before washing the next load
run a
Cottons 95°C
programme with powder
detergent but without a load.
White residues
which look like
powder detergent
are seen on dark
textiles after
washing.
The detergent contained
compounds (zeolites) to
aid water softening
which are not soluble in
water. They have ended
up on the laundry.
– Try and brush off the
residues with a soft brush
once the laundry is dry.
–
Wash dark textiles using a
detergent which contains no
zeolites. Liquid detergents
usually contain no zeolites.
A stale smell is in
the drum and on
laundry.
Low temperature
washing.
Before washing the next load
run a Cottons 95°C programme
with powder detergent but
without a load.
Clothes are coming
out creased.
Programme was
overloaded.
Reduce quantity of clothes in
the drum.
The wrong programme
was used.
–
Check care labels and the
programme chart.
–
Use easy iron conditioners.
Problem solving guide
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