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General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.
The machine feet are not
level.
Level the machine (see
"Installation and
connection").
The pump makes
strange noises.
This is not a fault! These noises occur at the end of a
pump sequence as a normal part of the operation.
Large amounts of
detergent residue
remain in the detergent
dispenser drawer.
The water supply pressure
is too low.
–
Clean the filter in the
water inlet.
–
It may be useful to
select the
Water plus
extra option.
Powder detergent used in
conjunction with water
softeners tends to become
sticky.
In future, add washing
powder into the
dispenser drawer first,
and then add the water
softener.
Fabric conditioner is
not completely
dispensed or too much
water remains in the §
compartment.
The siphon tube is not
correctly positioned or is
clogged up.
Clean the siphon, (see
"Cleaning and care -
Cleaning the detergent
dispenser drawer").
The laundry has not
been spun
satisfactorily.
The spin speed selected
was too low.
Select a higher spin
speed next time.
When laundry is dry it
feels hard to the touch.
Too vigorous wash action. Programme in gentle
action and more water.
Not enough detergent was
used.
Increase detergent dose
to prevent limescal build
up in laundry.
No fabric conditioner was
used.
Use fabric conditioner in
last rinse.
The display is in a
different language.
A different language has
been selected in
"Settings J" "Language J".
Set the language you
want. The flag symbol will
guide you.
Problem solving guide
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