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Something Not Working
If the tumble dryer is not working correctly, please carry out the following checks before contacting your local Service Force
Centre.
If, during operation, the error code (E plus number or letter) appears on the multi-display: Switch the appliance off and on
again. Reset programme. Press the START/PAUSE button.
If the error is still displayed, please inform your local Service Force Centre and quote the error code.
IMPORTANT: If you call an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation a charge
will be made even if the appliance is under guarantee.
Symptom Possible cause Solution
Dryer does not work.
Mains plug is not plugged in or fuse is not
working correctly.
Plug in at mains socket. Check fuse in fuse
box (domestic installation).
Loading door is open. Close loading door.
Have you pressed the START/PAUSE but-
ton?
Press the START/PAUSE button again.
Drying results unsatisfactory.
Wrong programme selected.
Select a different programme the next time
you dry (see “Programme Chart” section).
Lint filters clogged. Clean lint filters.
Fluff filter clogged. Clean fluff filter.
Overloading of laundry. Observe recommended loading volumes.
Ventilation slots in base area covered up. Uncover ventilation slots in base area.
Residue on inside surface of drum or
drum ribs.
Clean inside surface of drum and drum ribs.
Make an adjustment using the INTENSITY
function (see chapter ”Drying, Selecting addi-
tional functions”).
Loading door does not close.
Fine strainer not in place and/or large
mesh filter not locked in place.
Install fine strainer and/or snap large mesh fil-
ter into place.
When a button is pressed, Err ap-
pears in the multi-display.
Washing protection. After the start of the
programme, the option can no longer be
set.
Turn the programme knob to OFF. Set the
programme again.
Drum light does not work.
Programme selector in OFF position.
Turn programme selector to LIGHT or to any
programme.
Defective light bulb. Replace light bulb (see next section).
Programme time displayed chang-
es erratically or stays unchanged
for a long time.
Programme time is corrected automati-
cally depending on type and volume of
laundry and level of dampness.
Automatic process; this is not a machine fault.
Programme inactive, FULL TANK
display illuminated.
Condensate tank is full.
Empty condensate tank, then start pro-
gramme with START/PAUSE button.
Drying cycle ends shortly after
programme starts. END display il-
luminated.
Not enough washing loaded or washing
loaded is too dry for selected pro-
gramme.
Select time programme or higher drying level
(e.g. STORE DRY instead of CUPBOARD
DRY).
Drying cycle lasts an unusually
long time.
Note:
After around 5 hours the drying
cycle ends automatically (see
„Drying cycle complete“).
Lint filter clogged. Clean lint filter.
Fluff filter in the base clogged. Clean fluff filter.
Load volume too big. Reduce load volume.
Laundry insufficiently spun. Laundry must be adequately spun.
Particularly high room temperature. Tem-
porary switching off of the compressor to
avoid overload.
Automatic process, there is no fault with the
appliance. If possible, lower the room tem-
perature.