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It does not rinse well.
• The amount, brand and storage conditions of the detergent used are inappropriate.
>>> Use a detergent appropriate for the washing machine and your laundry. Keep
detergents closed in an environment free of humidity and do not expose them to
excessive temperatures.
• Detergent is put in the wrong compartment. >>> If detergent is put in the prewash
compartment although prewash cycle is not selected, machine can take this detergent
during rinsing or softener step. Put the detergent in the correct compartment.
• Pump filter is clogged. >>> Check the filter.
• Drain hose is folded. >>> Check the drain hose.
Laundry became stiff after washing.
• Insufficient amount of detergent is used. >>> Using insufficient amount of detergent
for the water hardness can cause the laundry to become stiff in time. Use appropriate
amount of detergent according to the water hardness.
• Detergent is put in the wrong compartment. >>> If detergent is put in the prewash
compartment although prewash cycle is not selected, machine can take this detergent
during rinsing or softener step. Put the detergent in the correct compartment.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please
see "Cleaning the loading door and the drum".
Laundry does not smell like the softener.
• Detergent is put in the wrong compartment. >>> If detergent is put in the prewash
compartment although prewash cycle is not selected, machine can take this detergent
during rinsing or softener step. Wash and clean the dispenser with hot water. Put the
detergent in the correct compartment.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please
see "Cleaning the loading door and the drum".
Detergent residue in the detergent drawer.
• Detergent is put in wet drawer. >>> Dry the detergent drawer before putting in
detergent.
• Detergent has gotten damp. >>> Keep detergents closed in an environment free of
humidity and do not expose them to excessive temperatures.
• Water pressure is low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet while taking in the prewash
water. Holes of the detergent compartment are blocked. >>> Check the holes and
clean if they are clogged.
• There is a problem with the detergent drawer valves. >>> Call the Authorized Service
Agent.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please
see "Cleaning the loading door and the drum".
There is detergent left on the laundry.
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Wrong programme and temperature were selected. >>> Select the proper programme
and temperature for the laundry to be washed.
• Wrong detergent was used. >>> Select the proper detergent for the laundry to be
washed.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please
see "Cleaning the loading door and the drum".