20
Customer Care Center
1-800-898-1879
www.askousa.com
Troubleshooting guide
Question
• Did you properly sort your loads of
laundry?
• Are you drying large loads of heavy
fabrics?
• Are the dryer controls properly set?
• Is the lint filter clean before each new
load of laundry?
• Are the exhaust ducts clear and
properly configured?
• Is the fuse blown, or is the circuit
breaker tripped?
• Did you overload your dryer?
• Did you under load your dryer?
What to Do
Separate heavy weight items from light weight items when creating
loads.
Heavy fabrics take longer to dry because they tend to retain more
moisture. To help reduce and maintain more consistent drying times
for large and heavy fabrics, separate these items into smaller loads
of a consistent size.
Use the appropriate control settings for the type of load you are
drying.
Please confirm that the lint filter is clean prior to each new load of
laundry.
Confirm through review of the appropriate sections of this manual
that the exhaust venting ductwork is properly configured. Confirm
that the venting is free of obstructions. Confirm that the outside wall
dampers are moving freely, that the dampers are not pushed in, and
that nothing has been set against the dampers.
Check your home’s or laundry room’s fuse box/circuit breaker box
and replace the fuse or reset the circuit breaker.
(IMPORTANT: electric dryers generally use two fuses or breakers.)
Divide your larger load into a number of smaller loads.
If you are only drying a handful of items, add a few extra pieces to
help ensure proper tumbling action.
9. Problem: It Takes Too Long For My Clothes To Dry
Question
• Are you following the care
instructions for your garment?
What to Do
To avoid shrinkage, please carefully follow the care and use
instructions for your garment, because some fabrics will naturally
shrink when washed. Other fabrics can be washed but will shrink
when dried in a dryer.
11. Problem: My clothes are shrinking
Question
• Are you over drying your laundry?
• Are you removing your laundry from
the dryer soon after the drying cycle
is complete?
What to Do
Over drying a load of laundry can lead to wrinkled clothes. Try a
shorter drying time, and remove items while they still retain a slight
amount of moisture.
Remove your laundry from the dryer after the drying cycle ends and
either hang or fold the items.
10. Problem: My Clothes Are Wrinkled