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SECTION VI
WARRANTY INFORMATION
A. RETURNING WARRANTY CARD(S)
1. Before any dryer leaves the ADC factory test area, a warranty card is placed on the back side of the main
door glass. These warranty cards are intended to serve the customer where we record the individual
installation date and warranty information to better serve you should you file a warranty claim.
a. If a warranty card did not come with your dryer, contact the ADC Warranty Department or ADC
Service Department at (508) 678-9000.
IMPORTANT: A separate warranty card must be completed and returned for each individual dryer.
NOTE: Be sure to include the installation date when returning warranty card(s).
B. WARRANTY
For a copy of the ADC commercial warranty covering your particular dryer(s), contact the ADC distributor from
whom you purchased the equipment and request dryer warranty form. If the distributor cannot be contacted or
is unknown, warranty information can be obtained from the factory by contacting the ADC Warranty Department
at (508) 678-9000.
NOTE: Whenever contacting the ADC factory for warranty or warranty information, be sure to have
the dryer’s model number and serial number available so that your inquiry can be handled in
an expeditious manner.
C. RETURNING WARRANTY PART(S)
ADC has a Warranty Parts Department that handles ALL returned warranted merchandise. To expedite
processing, the following procedures must be followed:
1. No parts are to be returned to ADC without prior written authorization (“Return Material Authorization”)
from the factory.
NOTE: An R.M.A. (“Return Material Authorization”) is valid for only sixty (60) days from date of issue.
a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned part(s),
must be included inside the package with the failed merchandise.