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Operating Instructions
32
What to do if ...
Remedying Faults
In the event of a fault, try to solve the problem yourself with the aid of
the information provided here. If you call Customer Service to deal
with one of the faults listed here or to remedy an operating fault, the
customer service technician's visit will not be free of charge, even dur-
ing the warranty period.
• If the fault code C1, C2 or Cd is shown in the
multidisplay, you may be able to remedy the
fault yourself (see Faults Table below). When
you have remedied the fault, press the START/
PAUSE button.
• With all other displayed faults (C plus number or letter): switch appli-
ance off and on again. Reset the wash programme and press the
START/PAUSE button.
If the fault code is displayed again, please contact the Customer Service
department quoting the fault code.
Problem Possible Cause Remedy
The washing machine
does not work.
The mains plug is not
plugged in.
Plug in the mains plug.
The fuse of the building's
wiring is not in order.
Replace the fuse.
The filling door is not
correctly closed.
Close the filling door; The
lock must engage audibly.
Button START/PAUSE not
pressed for long enough.
Press the button START/
PAUSE until the program
starts.
The filling door cannot
be closed.
The child safety feature is set
Cancel the child safety fea-
ture (see Section "Child
Safety Feature“).
Error code Cd is shown
in the multi-display.
The indicators
PRE WASH, RINSE and
RINSE+ flash.
The filling door is not
correctly closed.
Close the filling door cor-
rectly. Restart the program.