Problem Causes Solutions
Color originals are printed in
black and white.
No color print settings are
configured on the printer
driver.
Change the "Color/ Black and White:"
setting on the printer driver. For details
about how to change the "Color/
Black and White:" setting, see the
printer driver Help.
PDF files do not print out/
cannot perform PDF direct
print.
PDF files are password-
protected.
To print password-protected PDF files,
enter the password in [PDF Menu] in
[Printer Features], or on Web Image
Monitor. For details about printing PDF
files, see "PDF Menu", Operating
Instructions, or Web Image Monitor
Help.
PDF files do not print out/
cannot perform PDF direct
print.
PDF files cannot be printed if
they are print-disabled in
PDF file security setting.
Change the PDF file security setting.
PDF direct print produces
strange or malformed
characters.
Fonts were not embedded. Embed fonts in the PDF file you want to
print, and then print.
"Resetting job..." appears
and printing is suspended.
Memory is insufficient. In [Printer Features], under [System],
select [Memory Usage] to [Font
Priority].
Printing did not start even
though the specified print
time has already passed.
[Jobs Not Printed As Machn.
Was Off] was set to [Do not
Print] in [Printer Features],
but at the specified printing
time, the main power switch
was turned off or the printer
was in Low Power Mode.
Set [Jobs Not Printed As Machn. Was
Off] to [Prt When Mach On] in [Printer
Features].
Printing did not start even
though the specified print
time has already passed.
The time set on the printer or
computer is incorrect.
Set the correct time on the printer or
computer.
Printing via wireless LAN is
slow.
The number of jobs exceeds
the capacity of the printer.
Reduce the number of jobs.
Other Printing Problems
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