Problem Cause Solution
Image position differs from
the display.
The page layout settings are
not configured correctly.
Check the page layout settings
configured using the application. For
details about page layout settings, see
the application's Help.
Image position differs from
the display.
The page layout settings are
not configured correctly.
PCL 5c
On the printer driver's [Paper]
tab, select [Print On] box, and
then select the desired size.
PCL 6 / PostScript 3
On the printer driver's [Detailed
Settings] tab, click [Basic] in
"Menu:", and then select the
desired size in the "Print On:" list.
White lines appear. The dustproof glass is dirty. Clean the dustproof glass. For details
about how to clean the dustproof
glass, see "Cleaning the Dustproof
Glass", Operating Instructions.
Lines of garbled or
unwanted alphanumeric
characters appear.
An incorrect printer
language might have been
selected.
Select the correct printer driver, and
then print the file again.
Images are cut off, or excess
is printed.
You may be using paper
smaller than the size
selected in the application.
Use the same size paper as that
selected in the application. If you
cannot load paper of the correct size,
use the reduction function to reduce the
image, and then print. For details
about the reduction function, see the
printer driver Help.
Photo images are grainy. Some applications print at a
lower resolution.
Use the application's or printer driver's
settings to specify a higher resolution.
For details about printer driver's
settings, see the printer driver Help.
A solid line is printed as a
dashed line or appears
blurred.
Dither patterns do not match. Change the dithering settings on the
printer driver. For details about the
dithering settings, see the printer driver
Help.
3. Troubleshooting
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