If You Cannot Make Copies as You Want
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Copy image is not clear. The original image type (Pho-
to/Text) is not selected prop-
erly.
Select the proper original im-
age type. ⇒ P.35 “Selecting the
Original Image Type (Photo/
Text)”.
Adjust the sharpness of the
image with the Sharp/Soft
function. ⇒ P.100 “Image Ad-
justment”.
The same copy area is dirty
whenever making copies.
The exposure glass or docu-
ment feeder belt is dirty.
Clean them. ⇒ P.153 “Main-
taining Your Machine”.
Copies are blank or parts of
the image are not copied.
The original is not set correct-
ly.
Set the originals correctly.
An improper paper size is se-
lected.
Select the proper paper size.
The selected reproduction ra-
tio does not match the paper
size.
Select the proper reproduc-
tion ratio.
A moire pattern is produced
on copies as shown in the il-
lustration.
Text mode is selected. Select Auto Text/Photo mode
or Photo mode. ⇒ P.35 “Auto
Text/Photo mode”.
The line images of the original
might be overlapped each oth-
er.
Place the original on the expo-
sure glass at a slight angle.
Adjust the sharpness of the
image. ⇒ P.100 “Image Adjust-
ment”.
Color tone of copies is differ-
ent from that of originals.
The color balance is not set
properly.
Adjust the Color Balance. ⇒
P.97 “Color Balance”.
Perform the Auto Color Cali-
bration. ⇒ P.144 “Image ad-
justment”.
Color tone of copies is com-
pletely different from that of
originals.
Unsuitable color setting. Perform Auto Color Calibra-
tion. ⇒ P.144 “Image adjust-
ment”.
If you cannot correct the prob-
lem by performing Auto
Color Calibration, contact
your service representative.
Letter parts and photo parts of
an original are not separated
correctly.
An original has screen letters
or low density letters.
Adjust the Auto Separation
Sensitivity Level to a “Text”
level. ⇒ P.100 “Image Adjust-
ment”.
An original has a high con-
trast photo.
Adjust the Auto Separation
Sensitivity Level to a “Photo”
level. ⇒ P.100 “Image Adjust-
ment”.
An original has a photo hav-
ing sequence thin lines with
regular thin spaces.
Problem Cause Action
