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HDP600 High Definition Card Printer/Encoder User Guide (Rev. 2.5)
4-63
Resolving a Wrong Ribbon Error
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1 Review the following information.
Symptom: Printer errors out as soon as it receives data from the PC
Printer Error State: The Ribbon installed does not match the Printer
Driver information
LCD Error Display: Invalid Ribbon
Driver Monitor Error Display: Invalid Ribbon