F-2 USING TELEVANTAGE
About the TeleVantage H.323 SoftPhone ______________________
The TeleVantage H.323 SoftPhone is included with TeleVantage ViewPoint. If your system has
properly configured H.323 trunks, the SoftPhone can turn your PC into an H.323-based
voice-over-IP telephone. To speak and listen, you can use your PC's microphone and speakers,
or a USB phone which will provide better quality. To place calls, you can use ViewPoint or the
SoftPhone keypad window.
Important: If your system is configured to use only SIP-based Voip, the TeleVantage H.323
SoftPhone will not work. Use the eyeBeam SIP softphone instead, which also provides higher
audio quality than the H.323 SoftPhone. See Appendix G, “Using the CounterPath SIP
softphones.”
Recommended USB phones
The following are recommended USB phones for use with the TeleVantage H.323 SoftPhone:
Q Desk phone: Eutectics IPP400. Choose “Drivers Only” for the Integration Package and
Protocol Options.
http://www.eutecticsinc.com/products/business.html#IPP400
Q Headset: Plantronics DSP-400.
http://www.plantronics.com/north_america/en_US/products/cat640035/cat640035/pro
d440042
While other USB phones may work, no other USB phones are recommended at this time,
including other devices from Eutectics and Plantronics.
