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FAULT
POSSIBLE CAUSE
REMOVING METHODS
Your machine does not start.
It is not plugged in.
Plug machine in.
Fuse blown.
Replace the fuse.
Electricity cut-off.
Check mains power.
Start/pause button not
pressed.
Press on start/pause
button.
Programme knob ‘stop’
position.
Switch the programme
knob to the desired
position.
The machine door is not
completely closed.
Close the machine door.
Your machine does not
intake water.
Water tap is turned off.
Turn your faucet on.
Water inlet hose may be
twisted.
Check water inlet hose.
Water inlet hose
clogged.
Clean water inlet hose
filters.
Valve inlet filter clogged.
Clean the valve inlet
filters.
The machine door is not
completely closed.
Close the machine door.
FAULT
POSSIBLE CAUSE
REMOVING METHODS
Your machine does not
discharge water.
Discharging hose clogged
or twisted.
Check the discharging
hose.
Pump filter clogged.
Clean the pump filter.
Laundry settled in the
machine unevenly.
Spread your laundry in the
machine evenly.
Your machine vibrates.
The feet of your machine
have not been adjusted.
Adjust the feet on your
machine.
Safety assembly fitted for
transport not
disassembled.
Disassemble the safety
assembly of your machine.
(**)
Less amount of laundry in
the appliance.
This will not block
operation of your machine.
Your machine overloaded
with laundry or laundry
settled unevenly.
Do not put in laundry more
than the amount
recommended and settle
the laundry in the machine
evenly.
Your machine rests on a
hard surface.
Prevent your machine from
resting on hard surfaces.
For Customer Services, Spare Parts & Manufacturer's Warranty Information please call 0845 208 8750
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