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Philips Sound Solutions
PSC805 Aurilium™ Sound Processor Users Guide 38
This error message is generated due to lack of sufficient bandwidth on the USB hub that the
Aurilium is plugged into. If you have a USB imaging device (such as a webcam or a scanner)
and you have an imaging application open, and try to open an audio player application such as
Winamp or Windows Media Player.
Solution
Click “Close” or “No” depending of which error message you have.
Close the audio player application.
Close the imaging application.
Reopen the audio player application and play the audio stream.
Hardware Not Installed
If the operating system fails to recognize the Aurilium as a USB device and does not inform you
of proper hardware installation, you may see the PSA2 icon marked with a red void sign in the
Windows System Tray as shown in Figure 25:
Figure 25
Solution
Unplug the USB cable of the Aurilium, wait two or three seconds and plug it back in to the SUB
port. It usually takes several seconds or longer for the operating system to recognize and
register the USB audio device. The red void mark should go away as soon as the hardware is
registered.
To check whether the operating system has registered the USB audio hardware, use the
following steps. There are three instances of the PSC805 in the device manager.
Windows 2000
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Right click on My Computer icon
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Scroll down and click on Properties
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Click on Hardware tab
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Click on Device Manager button
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Click on the + sign next to the Human Interface Devices. This might not be present if
the Aurilium is not registered, and there are no HID’s attached to the PC. If the OS has
recognized the Aurilium, one or two HID items should be listed here.
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Click on the + sign next to Sound, video and game controllers. “USB Audio device”
should be one of the items in the list.
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Click on the + sign next to “Universal Serial Bus controllers”. “USB Composite
Device” should be one of the items in the list.