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The following fault messages appear in the display
Fault message Possible cause Remedy
Heating fault
The washing machine is
not heating up the water.
Start the programme again.
If the fault message appears
again, contact the Service
Department.
Chk detergent
Excessive foam has built
up during washing.
Use less detergent next time
and follow the manufacturer's
instructions on dosage given on
the packaging.
Hygiene info
A programme using a
temperature above 60°C
has not been run for a
long time.
In order to prevent bacteria and
unpleasant odours building up
in the machine, run the
Maintenance programme using
Miele machine cleaner or a
universal powder detergent.
The messages are displayed at the end of the programme and when the washing
machine is switched on.
Problem solving guide
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