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General problems or an unsatisfactory wash result
Problem Possible cause Remedy
The machine shakes
during the spin cycle.
The four feet are not
resting evenly on the
floor.
Level the machine. See
installation.
The laundry has not
been spun
satisfactorily.
The spin speed selected
was too low.
Select a higher spin speed
next time.
The pump makes
strange noises.
These do not indicate a fault. They occur at the end of
a pump sequence as a normal part of the operation.
Large residues of
detergent remain in
the dispenser drawer.
The water supply
pressure is too low.
–
Clean the filter in the water
inlet system.
– It may be useful to press
the
Water plus
button.
Washing powder used
with water softener
tends to become sticky.
Pour washing powder into
the dispenser before adding
any water softener.
Fabric conditioner is
not completely
dispensed or too
much water remains in
the § compartment.
The siphon is either
incorrectly positioned or
clogged.
Clean the siphon, see
"Cleaning and care -
Cleaning the detergent
drawer".
When laundry is dry it
feels hard to the
touch.
Too vigorous wash
action.
Programme in gentle action
and more water.
Not enough detergent
used.
Increase detergent dose to
prevent limescale build up in
laundry.
No fabric conditioner
used.
Use fabric conditioner in last
rinse.
Problem solving guide
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