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General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.
The machine feet are not
level.
Level the machine (see
"Installation").
The pump makes
strange noises.
This is not a fault! These noises occur at the end of
a pump sequence as a normal part of the operation.
Large amounts of
detergent residue remain
in the detergent
dispenser drawer.
The water pressure is too
low.
–
Clean the filter in the
water inlet.
–
It may be useful to
select the
Water plus
Extra.
Powder detergent used in
conjunction with water
softeners tends to
become sticky.
In future, add washing
powder into the
dispenser drawer first,
and then add the water
softener.
Fabric conditioner is not
completely dispensed or
too much water remains
in the § compartment.
The siphon tube is not
correctly positioned, or is
clogged up.
Clean the siphon, (see
“Cleaning and care" -
"Cleaning the detergent
dispenser drawer”).
The display is in a
different language.
A different language has
been selected in
Settings
J
Language
J.
Set the language you
want. The flag symbol
will guide you.
The laundry has not
been spun satisfactorily.
The spin speed selected
was too low.
Select a higher spin
speed next time.
When laundry is dry it
feels hard to the touch.
Too vigrous wash action. Programme in gentle
action and more water.
Not enough detergent
used.
Increase detergent dose
to prevent limescale
build up in laundry.
No fabric conditioner
used.
Use fabric conditioner in
last rinse.
Problem solving guide
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