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The door will not open when the "Door" button is pressed
Issue Solution
The washer has no power. Insert the plug into the outlet and ensure the circuit
breaker has not tripped.
Power failure To open the drum door, see "Frequently asked
questions - Opening the drum door during a power
failure...".
The door was not
properly closed.
Push the drum door on the locked side. Then press
the "Door" button.
There is still water in the
drum and the washer
cannot drain it away.
Clean the drain filter and the drain pump as
described in "Frequently asked questions -
Opening the drum door during a power failure...".
As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 131°F (55°C).
Frequently asked questions
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