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If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Load not rinsed (cont.) Washer may be tightly packed. The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Fabric softener option not selected. When using fabric softener, be sure the Fabric Softener option
is selected.
Sand, pet hair, lint, etc.
on load after washing
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Add an Extra Rinse to the selected cycle.
Load is tangling Washer not loaded as recommended. Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Wash action and/or spin speed too fast
for load.
Select a cycle with a slower wash action and slower spin speed.
Note that items will be wetter than when using a higher speed spin.
Not cleaning or
removing stains
Load not completely covered in water. This is normal operation for an HE low-water washer. The load will
not be completely under water. The washer senses load sizes and
adds correct amount of water for optimal cleaning. See “What’s
New under the Lid.”
Added more water to washer. Do not add additional water to washer. Additional water lifts
the laundry off the washplate, resulting in less cleaning.
Washer not loaded as recommended. Load garments in loose heaps evenly around the washplate.
Do not load garments directly over the center of the washplate.
Add only 1 or 2 additional garments after washer has started.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can prevent washer from
operating correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow detergent directions based
on load size and soil level.
Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temperature
to improve cleaning.
If using Rapid Wash cycle, wash only a few items.
Use Power Wash, Whites, or Heavy Duty cycle for tough cleaning.
See the “Cycle Guide” to match your load with the best cycle.
Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Not washing like colors together. Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
TROUBLESHOOTING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
In U.S.A. www.maytag.com/product_help – In Canada www.maytag.ca.