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Avoid Service Checklist, continued
Solutions to Common Problems
OCCURRENCE POSSIBLE CAUSE SOLUTION
CODES DISPLAYED IN LED
(No or slow water fi ll)
Water inlet hoses are not installed. Install Hot and Cold water hoses and turn on Hot
and Cold water supply valves.
Water supply valves are not turned on. Turn on Hot and Cold water supply valves.
Water supply is not adequate in installation. Test water pressure at another faucet in the house.
Water pressure must be at least 30 psi (260 kPa).
Water is being used elsewhere in the house. Avoid running water elsewhere while washer is
fi lling.
Water inlet hoses are kinked. Straighten hoses.
Water inlet screens are clogged. Remove hoses and clean sediment from screens.
(Cold water detected from Hot
inlet hose during Install Cycle)
Hot and Cold inlet hoses are connected to
wrong supply faucets.
Connect hot water hose to hot water faucet and
cold water hose to cold water faucet.
Hot water heater is set too low or is a long
distance from washer.
Measure hot water temperature at nearby faucet
with candy or meat thermometer. Water tempera-
ture should be at least 120°F (49°C). Adjust water
heater as necessary.
Hot water is being used elsewhere in the
house.
Avoid using hot water elsewhere before or during
washer use. Your hot water system may be unable
to support more than 1 use at a time.
(water not maintaining level)
Drain pipe position too low and water si-
phoning out drain hose.
Drain pipe height must be minimum 24” above
bottom of unit. Refer to
Installation Instructions
for
correct drain pipe installation requirements and
adjust accordingly.
If drain pipe height is adequate, error
detected can only be resolved by calling
service technician.
Call 1-800-4-MY-HOME (1-800-469-4663) for
assistance.
(washer experiencing drain
problems during cycle)
Drain pipe blocked. Unclog drain pipe.
If drain pipe drains freely with test water
from a jug, error detected can only be re-
solved by calling service technician.
Call 1-800-4-MY-HOME (1-800-469-4663) for
assistance.
(Call Service)
Error detected can only be resolved by call-
ing service technician.
Call 1-800-4-MY-HOME (1-800-469-4663) for
assistance.