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Solutions to Common Problems
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES
Yellow buildup
of body soil on
synthetic fabrics
Agitation time too short.•
Wash water temperature •
too low.
Not enough detergent.•
Soak in detergent booster or product •
containing enzymes.
Wash in hottest water safe for fabric •
using casual cycle.
Increase detergent.•
Add bleach safe for fabric or treat •
with color remover.
Select correct wash cycle.•
Use correct amount of detergent.•
Wash synthetics frequently using •
hot or warm water.
Yellow or brown
rust stains
Iron or manganese in water •
supply, water pipes, or water
heater.
To restore discolored load of whites, •
use rust remover safe for fabric.
Do not use chlorine bleach to remove •
rust stains. It may intensify discolor-
ation.
Use nonprecipitating water soft-•
ener.
Before washing, run hot water for •
a few minutes to clear lines.
Drain water heater occasionally.•
For an ongoing problem, install •
an iron fi lter in your water supply
system.
Residue stains /
buildup, mold or
mildew stains in
gasket
Moisture in the washer.•
Use of non-HE detergent.•
Overdosing detergent.•
Overloading wash drum.•
Leaving a wet load set in •
washer.
Cold water washes which •
may not completely dissolve
and remove detergents.
Perform • Clean Washer cycle
Scrub gasket with Comet™ Spray Gel •
Mildew Stain Remover using brush to
remove stains.
Use only HE (high effi ciency detergent) •
along with recommended dosage.
Remove wash load immediately upon •
cycle completion.
Run dehumidifi er in laundry room.•
Avoid overfi lling detergent and •
fabric softener compartments of
dispenser.
Dry the inside of washer and gas-•
ket after every run.
Residue stains /
buildup, mold or
mildew stains in
dispenser drawer
Moisture in the washer.•
Use of non-HE detergent.•
Overdosing detergent.•
Remove dispenser drawer and wipe •
dispenser and inserts with combination
of ¾ cup liquid chlorine bleach and
one gallon hot water. Rinse well, and
repeat if necessary. Return drawer to
location. NOTE: Wear rubber of latex
gloves. Protect fl oor and clothing from
bleach damage.
Use only HE (high effi ciency detergent) •
along with recommended dosage.
Avoid overfi lling detergent and •
fabric softener compartments of
dispenser.
Water in fold of
fl exible gasket
Result of washing and part •
of normal operation.
At the end of each wash, dry inside •
of gasket fold with clean dry towel all
around gasket.
Odor Moisture in the washer.•
Use of non-HE detergent.•
Overdosing detergent.•
Leaving a wet load remain •
in washer.
Cold water washes which •
may not completely dissolve
and remove detergents.
Perform • Clean Washer cycle.
At the end of each wash, dry inside of •
gasket fold with clean, dry towel all
around gasket.
Use only HE (high effi ciency detergent) •
along with recommended dosage.
Remove wash load immediately upon •
cycle completion.
Pour one cup liquid chlorine bleach in •
standpipe; let remain a day and fl ush
with water.
Leave door and dispenser drawer •
open for a few hours after use or
whenever washer is not in use.
Common Washing Problems, continued