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Manufacturer’s warranty
When you purchase any new Fisher & Paykel whiteware Product you automatically receive a two
year Manufacturer’s warranty covering parts and labour for servicing.
Fisher & Paykel undertakes to
Repair or, at its option, replace without cost to the owner either for material or labour any part of
the Product, the serial number of which appears on the product, which is found to be defective
within TWO YEARS of the date of purchase.
This warranty DOES NOT cover
A
Service calls which are not related to any defect in the Product. The cost of a service call will be
charged if the problem is not found to be a Product fault. For Example:
1. Correcting the installation, eg. removal of bottom packer, levelling the machine, adjustment
of the drain to correct syphoning, noises, crossed, kinked or leaking inlet hose connections,
turning on water, noises caused by the waterhammer or power supplies.
2. Noise or vibration that is considered normal, eg. spin sounds, user warning beeps.
3. Water on the floor due to incorrect loading or excessive suds.
4. Provide instruction on use of the product or change the set-up of the product, eg.
instruction on correct use of detergents and fabric softeners.
5. Blocked pumps, removal of foreign objects/substances from the machine, including the
pump and inlet hose filters, eg. bra wires, bread tags, nails, grit, scrud etc.
6. Replace fuses in, or correct house wiring or correct house plumbing, eg. unblock drains.
7. Correct corrosion or discolouration due to chemical attack.
8. Correct damage caused by pests, eg. rats, cockroaches etc.
B
Defects caused by factors other than:
1. Normal domestic use or
2. Use in accordance with the Product’s User Guide.
C
Defects to the Product caused by accident, neglect, misuse or ‘Act of God’.
D
The cost of repairs carried out by non-authorised repairers or the cost of correcting such
unauthorised repairs.
E
Normal recommended maintenance as set out in the Product’s User Guide.
Service under this manufacturer’s warranty must be provided by an Authorised Service Agent
(refer to the Customer care section for contact details). Such service shall be provided during
normal business hours. This warranty certificate should be shown when making any claim.
Note: This warranty is an extra benefit and does not affect your legal rights and applies only to
product purchased in New Zealand and Australia.
Please keep this User Guide in a safe place.
Do not return to Fisher & Paykel.