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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell
you what to do if you still need assistance or service. When calling our Consumer Assistance
Center for help or calling for service, please provide a detailed description of the problem, your
appliance’s complete model and serial numbers and the purchase date. (See page 2.) This
information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind.
Please check the chart below for problems you can fix. It could save you the cost of a service call.
I
CHECK IF
I
SOLUTION
tyer will not run. Power cord is plugged in.
Firmly plug cord into electrical outlet.
Reset controls and push start button.
Home’s main fuse has blown or
Turn cycle control knob to OFF.
circuit breaker has tripped. Also
Replace fuse with a time-delay fuse
check if a time-delay fuse or
of the correct capacity. Reset circuit
circuit breaker has been used.
breaker. Reset controls and push
start button.
Dryer door is closed.
Close door firmly.
Start button is pushed firmly.
Push start button.
Controls are set in a running or Set controls and push start button.
ON position.
yer will not heat.
Cycle control knob or tempera-
Reset cycle control knob or tempera-
ture selector is set on an Air ture selector to heat setting.
setting.
Heat cycle is in its last minutes
(there is no heat during that
time).
Wait for cycle to finish.
Home’s main fuse has blown or Turn cycle control knob to OFF.
circuit breaker has tripped. Also
Replace fuse with a time-delayed fuse
check if a time-delayed fuse or of the correct capacity. Reset circuit
circuit breaker has been used. breaker. Reset controls and push star
button.
The circuit supplying an electric dryer
uses 2 breakers or 2 fuses. If one
breaker has tripped or one fuse has
blown, the dryer may run, but not heat.
Gas shutoff valves are open
Turn cycle control knob to OFF. Open
both on dryer and on supply line
gas valves. Wait 5 minutes. Reset
if yours is a gas dryer.
controls and push start button.
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