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Problem Possible cause/Solution
The washing machine does
not start:
The door has not been closed.
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The selector dial is not correctly positioned and/or the button 8
has not been pressed.
• Please turn the selector dial and press the button 8 again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay
start.
The Child Safety Lock has been activated.
• Deactivate the Child Safety Lock.
The machine does not fill:
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose or in the inlet valve filter are blocked.
• Clean the water inlet filters (see ‘Cleaning the water inlet filters’
for more details).
The door is not properly closed.
• Close the door firmly.
The machine fills then emp-
ties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «Water drainage» section.
The machine does not
empty and/or does not
spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the water still in the tub
or that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates too much
foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose fit-
tings. It is not always easy to see this as the water runs down the
hose; check to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The filter has not been properly screwed in after cleaning action.
• Screw the filter fully in.
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