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Exclusions
• Damage or calls resulting from transpor-
tation, improper use or neglect, the re-
placement of any light bulbs or removable
parts of glass or plastic.
• Costs incurred for calls to put right an ap-
pliance which is improperly installed or
calls to appliances outside the United
Kingdom.
• Appliances found to be in use within a
commercial environment, plus those
which are subject to rental agreements.
• Products of Electrolux manufacturer that
are not marketed by Electrolux
Service and Spare Parts
In the event of your appliance requiring serv-
ice, or if you wish to purchase spare parts,
please contact your local Service Force Cen-
tre by telephoning
0870 5 929 929
Your telephone call will be automatically rout-
ed to the Service Force Centre covering your
postcode area.
For the address of your local Service Force
Centre and further information about Service
Force, please visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please ensure
you have read the details under the heading
"What to do if..."
When you contact the Service Force Centre
you will need to give the following details:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the ap-
pliance (found on the rating plate).
5. The purchase date.
Please note a valid purchase receipt or guar-
antee documentation is required for in guar-
antee service calls.
Customer Care
For general enquiries concerning your Elec-
trolux appliance, or for further information on
Electrolux products please contact our Cus-
tomer Care Department by letter or tele-
phone at the address below or visit our web-
site at www.electrolux.co.uk
Customer Care Department, Electrolux Ma-
jor Appliances
Addington Way, Luton
Bedfordshire, LU4 9QQ
Tel:
Electrolux
08705 950 950
1)
AEG-
Electrolux
08705 350 350
1)
Zanussi-
Electrolux
08705 727 727
1)
1) Calls may be recorded for training purposes
For Customer Service in The Republic of
Ireland please contact us at the address
below:
Electrolux Group (Irl) Ltd
Long Mile Road, Dublin 12, Republic of Ire-
land
Tel: +353 (0)1 4090751
Email: service.eid@electrolux.ie
European Guarantee
This appliance is guaranteed by Electrolux in
each of the countries listed at the back of this
user manual, for the period specified in the
appliance guarantee or otherwise by law. If
you move from one of these countries to an-
other of the countries listed, the appliance
guarantee will move with you subject to the
following qualifications:-
• The appliance guarantee starts from the
date you first purchased the appliance
which will be evidenced by production of a
valid purchase document issued by the
seller of the appliance.
• The appliance guarantee is for the same
period and to the same extent for labour
and parts as exists in your new country of
residence for this particular model or range
of appliances.
• The appliance guarantee is personal to the
original purchaser of the appliance and
cannot be transferred to another user.
• The appliance is installed and used in ac-
cordance with instructions issued by Elec-
trolux and is only used within the home, i.e.
is not used for commercial purposes.
• The appliance is installed in accordance
with all relevant regulations in force within
your new country of residence.
The provisions of this European Guarantee
do not affect any of the rights granted to you
by law.
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