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Colour of the clothes faded.
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Detergent in use is damp. >>> Keep detergents closed in an environment free of
humidity and do not expose them to excessive temperatures.
• A higher temperature is selected. >>> Select the proper programme and
temperature according to the type and soiling degree of the laundry.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
It does not rinse well.
• The amount, brand and storage conditions of the detergent used are
inappropriate. >>> Use a detergent appropriate for the washing machine and
your laundry. Keep detergents closed in an environment free of humidity and do
not expose them to excessive temperatures.
• Detergent is put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
• Pump filter is clogged. >>> Check the filter.
• Drain hose is folded. >>> Check the drain hose.
Laundry became stiff after washing.
• Insufficient amount of detergent is used. >>> Using insufficient amount of
detergent for the water hardness can cause the laundry to become stiff in time.
Use appropriate amount of detergent according to the water hardness.
• Detergent is put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Put the detergent in the correct
compartment.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".
Laundry does not smell like the softener.
• Detergent is put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, machine can take
this detergent during rinsing or softener step. Wash and clean the dispenser with
hot water. Put the detergent in the correct compartment.
• Detergent might be mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the dispenser with hot water.
• Regular drum cleaning is not applied. >>> Clean the drum regularly. For this,
please see "Cleaning the loading door and the drum".