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Washer-Dryer
Troubleshooting
Laundry does not smell like the softener. (**)
• Detergent is put in the wrong compartment. >>> If detergent is put in the prewash compartment although
prewash cycle is not selected, machine can take this detergent during rinsing or softener step. Wash and clean the
dispenser with hot water. Put the detergent in the correct compartment.
• Detergent might be mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean
the dispenser with hot water.
Detergent residue in the detergent drawer. (**)
• Detergent is put in wet drawer. >>> Dry the detergent drawer before putting in detergent.
• Detergent has gotten damp. >>> Keep detergents closed in an environment free of humidity and do not
expose them to excessive temperatures.
• Water pressure is low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet while taking in the prewash water. Holes of the
detergent compartment are blocked. >>> Check the holes and clean if they are clogged.
• There is a problem with the detergent drawer valves. >>> Call the Authorised Service Agent.
• Detergent might be mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean
the dispenser with hot water.
There is detergent left on the laundry. (**)
• Excessive laundry was loaded in. >>> Do not load the machine in excess.
• Wrong programme and temperature were selected. >>> Select the proper programme and temperature
for the laundry to be washed.
• Wrong detergent was used. >>> Select the proper detergent for the laundry to be washed.
Too much foam forms in the machine. (**)
• Improper detergents for the washing machine are being used. >>> Use detergents appropriate for the
washing machine.
• Excessive amount of detergent is used. >>> Use only sufficient amount of detergent.
• Detergent was stored under improper conditions. >>> Store detergent in a closed and dry location. Do not
store in excessively hot places.
• Some meshed laundry such as tulle may foam too much because of their texture. >>> Use smaller
amounts of detergent for this type of item.
• Detergent is put in the wrong compartment. >>> Put the detergent in the correct compartment.
• Softener is being taken early. >>> There may be problem in the valves or in the detergent dispenser. Call the
Authorised Service Agent.
Foam is overflowing from the detergent drawer.
• Too much detergent might be used. >>> Mix 1 tablespoonful softener and ½ l water and pour into the main
wash compartment of the detergent drawer.
• Put detergent into the machine suitable for the programmes and maximum loads indicated in the
“Programme and consumption table”. When you use additional chemicals (stain removers, bleaches
and etc), reduce the amount of detergent.
Laundry remains wet at the end of the programme. (*)
• Excessive foam might have occurred and automatic foam absorption system might have been activated
due to too much detergent usage. >>> Use recommended amount of detergent.