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SECTION VI
WARRANTY INFORMATION
A. RETURNING WARRANTY CARDS
1. Before any dryer leaves the ADC factory test area, a warranty card is placed on the back side of the main
door glass. These warranty cards are intended to serve the customer where we record the individual
installation date and warranty information to better serve you should you file a warranty claim.
a. If a warranty card did not come with your dryer, contact the ADC Warranty Department or the ADC
Service Department at (508) 678-9000.
IMPORTANT: A separate warranty card must be completed and returned for each individual
dryer.
NOTE: Be sure to include the installation date when returning the warranty card(s).
B. WARRANTY
For a copy of the ADC commercial warranty covering your particular dryer(s), contact the ADC reseller from
whom you purchased the equipment and request a dryer warranty form. If the reseller cannot be contacted or
is unknown, warranty information can be obtained from the factory by contacting the ADC Warranty Department
at (508) 678-9000.
NOTE: Whenever contacting the ADC factory for warranty information, be sure to have the
dryer’s model number and serial number available so that your inquiry can be handled
in an expeditious manner.
C. RETURNING WARRANTY PARTS
ALL dryer or parts warranty claims or inquires should be addressed to the ADC Warranty Parts Department.
To expedite processing, the following procedures must be followed:
1. No parts are to be returned to ADC without prior written authorization (“Return Material Authorization”
[R.M.A.]) from the factory.
NOTE: An R.M.A. is valid for only thirty (30) days from date of issue.
a. The R.M.A. issued by the factory, as well as any other correspondence pertaining to the returned
part(s), must be included inside the package with the failed merchandise.