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Display shows: “Excess De-
tergent”
Probably too much de-
tergent has been used.
Dose detergent exactly as in-
structed by manufacturer.
Display shows:
– “No drain - check/drain
hose/filter” or
– “Pump Blocked”
Kink in drain hose. Remove kink.
Maximum pumping
height of 1m exceeded.
Please contact your Service
Force Centre
Drain pump is blocked.
Switch off the appliance. Pull
out mains plug.
Clean the drain pump. Re-
move foreign bodies from the
pump housing.
For sink spigot connec-
tions: spigot is blocked.
Clean out spigot.
Fabric softener not rinsed
in, compartment for ad-
ditives is filled with water.
Conditioner insert in the
compartment for addi-
tives is not correctly at-
tached or is blocked.
Clean the detergent dispenser
drawer, insert the conditioner
insert firmly.
The door cannot be opened
when the appliance is
switched on.
Door locked.
Wait until the display alternate-
ly shows “Door openable” and
“Cycle ended”.
There has been a power
cut. (All displays are off.)
For safety reasons, the
door will remain locked
for between 4 and 10
minutes.
The programme will continue
when the power cut is over.
To remove washing:
If water can be seen in the ap-
pliance, before opening the
door, first perform an emergen-
cy drain.
Washing is heavily creased.
Possibly too much
washing was loaded.
Observe maximum loads.
Problem Possible cause Remedy