Filter
Top Products
27
Problem Possible cause Remedy
Washing machine does not
work.
Mains plug not plugged
in or fuse not working.
Plug in mains plug. Check
fuse.
Door not closed properly.
Close door - there should be
an audible click.
START/PAUSE key was
not pressed for long
enough.
Press START/PAUSE key for
longer.
The door cannot be closed.
Child safety device en-
gaged.
Release the child safety de-
vice.
Display shows: ”Selection
error”.
The selected function
cannot be combined
with other programme
settings.
Make another selection.
Display shows: “Door not
Closed/Please check”
Door not closed properly.
Close door - there should be
an audible click.
Start programme again.
Display shows: “No inco-
ming water/Check tap &
Hose”
Tap turned off. Turn the tap on.
The filter in the threaded
inlet hose fitting is
blocked.
Turn off the tap. Unscrew the
hose, take out the filter and
clean it.
Water tap is blocked
with limescale or faulty.
Check the water tap and have
it repaired if necessary.
Washing machine vibrates
when operating or is noisy.
Transit packaging has
not been removed.
Remove transit packaging.
Screw feet not correctly
adjusted.
Adjust feet according to the
Installation and Connection
instructions.
Washing has not been
spun.
Only a few large items of
washing in the drum.
Always load the drum as full
as possible. Mix large and
small items.
Water is running out from
under the washing
machine.
Screw connection on the
inlet hose is leaking.
Screw the inlet hose in firmly.
Drain hose is leaking. Replace drain hose.
Drain pump cover is not
closed properly.
Close the cover properly.
Washing was caught in
the door.
Load washing carefully for
the next wash.
Emergency drain hose is
leaking.
Close off emergency drain
hose properly.