Message Causes Solutions
"Authentication with the
destination has failed. Check
the settings."
The user name and
password entered when
sending to a folder were
incorrect.
Enter the correct user name and
password, and try again.
"Cannot write on memory
device because remain.
space is insufficient."
The memory device is
insufficient and scan data
cannot be saved.
Replace the memory device.
"Cannot write on memory
device because the device is
write-protected."
The memory device is write
protected.
Unlock the write-protection on the
memory device.
"Cannot write on memory
device. Check memory
device and machine sett."
The memory device is faulty,
or the file name contains a
character that cannot be
used.
• Check to see if the memory device
is defective.
• Check the memory device. It
might be unformatted, or its
format might be incompatible with
this machine.
• Check the file name set at the time
of scanning. For details on the
characters that can be used in file
names, see “Values of Various Set
Items for Transmission Function”,
Scan . Check with your system
administrator.
"Check the resolution and
reset nnn original(s)."
(A figure is placed at nnn.)
The scanned original
exceeded maximum data
capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. See "Relationship between
Resolution and Scan Size", Scan .
"Connection to PC failed.
Check the settings."
• The destination
computer name or
folder name is invalid.
• The entered user name
or password was
invalid.
• Check whether the computer
name and the folder name for the
destination are correct.
• Check that the user name and
password are correct.
When Messages Are Displayed on the Control Panel
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